Refunds

No Refund Policy

We at The Loon Apparel take pride in our commitment to delivering high-quality made-to-order shirts and hoodies tailored to your specifications. As each product is uniquely customized based on your preferences, we regret to inform you that we do not offer refunds or exchanges once the order has been confirmed and processed.

Cancellation Policy:

  1. Order Confirmation: Once an order is confirmed, it immediately enters our production queue, and changes or cancellations cannot be accommodated.

  2. Customization: As our products are made-to-order and personalized according to your specific design choice, size, color, and other preferences, we are unable to resell or reuse custom items. Hence, cancellations after confirmation cannot be accepted.

Important Notes:

  1. Review Orders Carefully: We encourage customers to review their orders thoroughly before confirming to ensure accuracy in sizing, design, color, and other customization details.

  2. Non-returnable Items: Custom-made products are non-returnable and non-refundable.

  3. Contact Us: For any inquiries or concerns regarding your order, please contact our customer support team at Apparel@theloonmn.com

By confirming your order with The Loon Apparel, you acknowledge and agree to the terms of this no refund policy.

Thank you for choosing The Loon Apparel for your personalized apparel needs.

Sincerely,

The Loon Apparel